There’s nothing more important than having a direct point of contact when it comes to your investments
It’s common sense, but looking after your customers is key to running a successful business.
Personalised service at its best
IPO Wealth’s focus on High Net Worth investors who are wholesale clients means we can dedicate more time to each investor – and our clients notice the difference!
Every investor has a dedicated Australia-based point of contact and receives their direct email address and mobile number.
No more being treated like a number
When you call IPO Wealth there are no automated voice-activated help systems. Your call is answered by our Australia-based team and we place great pride in minimal hold times and responsive customer service.
We endeavour to answer all queries within 1 business day (often just a matter of hours), which is a level of service High Net Worth investors should expect as a bare minimum.